Shipping Policy

We appreciate your decision to shop with us and want to ensure that your shopping experience is as smooth and convenient as possible. To provide you with the best service, we have established the following policy:

Shipping Fee

The shipping fee is calculated and displayed during the checkout process. This fee is based on the weight, size, and destination of your order. We strive to provide you with competitive shipping rates to ensure that you receive your items in a timely manner.

Shipping Timeframe

Processing your order typically takes 1-2 workdays. Once processed, standard shipping usually takes 2-3 working days. You can estimate the total delivery time by adding the processing time to the shipping time.

If you've ordered a pre-order product, please anticipate a delivery time of approximately 4-6 weeks. Your patience is greatly appreciated.

Carriers

We rely on reputable carriers for order deliveries: Within New Zealand: NZ Post, Aramex

To keep you informed, if a tracking number is assigned by the shipping carrier, we'll promptly update your order with the relevant tracking information.

Our shipping rates are determined by the weight of your products and your location. Before reaching the final checkout page, you'll be presented with the precise shipping cost. This ensures transparency and clarity regarding the shipping charges for your order.